Jacob Austin Law Offices (“the Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a consultation request, communicate with our office, or use any other service that links to this policy.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
Your name, telephone number, email address, and mailing address
Information submitted through consultation or contact forms
Details you choose to provide concerning an arrest, investigation, criminal charge, court matter, or other legal issue
Communications you send by email, telephone, text message, or website form
Appointment and scheduling information
Any other information you voluntarily provide
Please avoid submitting highly sensitive or confidential documents through a general website form unless our office specifically instructs you to do so.
Information Collected Automatically
When you access this website, we and our service providers may automatically collect certain technical information, including:
Internet Protocol address
Browser and device type
Operating system
Referring website
Pages visited and links selected
Approximate geographic location
Date and time of access
Time spent on the website
Cookie identifiers and similar technical information
We may use cookies, pixels, analytics services, and similar technologies to operate the website, remember preferences, measure traffic, understand how visitors use the site, improve performance, and evaluate our marketing.
You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
How We Use Information
We may use collected information to:
Respond to consultation and information requests
Communicate with prospective, current, and former clients
Evaluate whether the Firm may be able to assist with a legal matter
Schedule consultations and provide legal services
Operate, maintain, secure, and improve the website
Analyze website traffic and user activity
Publish and improve general educational content
Measure the effectiveness of advertising and marketing
Detect fraud, security incidents, or improper website use
Comply with applicable laws, court orders, professional duties, and regulatory requirements
Protect the Firm’s rights, property, clients, personnel, and website users
Confidentiality and Attorney-Client Relationship
Submitting information through this website, sending an email, requesting a consultation, or calling the Firm does not automatically create an attorney-client relationship.
An attorney-client relationship is established only after the Firm confirms that it will represent you and both parties complete any required engagement agreement. Until that occurs, information submitted through the website may not be protected by the attorney-client privilege.
Please do not send confidential, time-sensitive, or highly sensitive information unless an attorney from the Firm has asked you to provide it. You should also avoid sending information concerning a matter if another person involved in the matter is already represented by the Firm.
When an attorney-client relationship has been established, the Firm handles client information in accordance with applicable professional duties and laws governing attorney confidentiality.
Educational Articles and Legal Information
The Firm publishes articles and other materials for general educational and informational purposes. This content does not constitute legal advice, does not create an attorney-client relationship, and should not be relied upon as a substitute for advice from a qualified attorney concerning your particular circumstances.
Laws and legal procedures may change, and information published on this website may not reflect the most recent developments. Viewing an article, downloading information, or communicating with the Firm does not guarantee any particular legal result.
How We Disclose Information
We may disclose information to vendors and professionals that help us operate our website and practice, including:
Website hosting and maintenance providers
Email, telephone, and communications providers
Appointment and intake platforms
Analytics and cybersecurity providers
Advertising and marketing providers
Payment processors
Legal, accounting, and professional advisers
Cloud-storage and case-management providers
These providers may access information only as reasonably necessary to perform services for us, subject to applicable agreements and legal requirements.
We may also disclose information when reasonably necessary to:
Comply with applicable law, legal process, court orders, or regulatory obligations
Protect the safety, rights, or property of the Firm or another person
Investigate suspected fraud, misuse, or security threats
Complete a merger, reorganization, transfer, or sale of all or part of the Firm, subject to applicable professional obligations
We do not disclose client information in a manner inconsistent with our professional duties.
Sale or Sharing of Personal Information
The Firm does not sell personal information for money.
Some analytics or advertising technologies may be treated as “sharing” personal information for cross-context behavioral advertising under California law. If the Firm uses technologies that constitute selling or sharing under applicable law, eligible California residents may request to opt out.
The Firm will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, when required by applicable law.
California Privacy Rights
Depending on the Firm’s activities and whether applicable legal thresholds are met, California residents may have rights concerning their personal information, including the right to:
Know what categories of personal information are collected and how they are used
Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of personal information, subject to legal exceptions
Opt out of the sale or sharing of personal information
Limit certain uses of sensitive personal information
Receive equal service without unlawful discrimination for exercising privacy rights
Not every right applies in every situation. Information maintained as part of an attorney-client relationship, legal representation, investigation, or potential legal claim may also be subject to privileges, confidentiality requirements, retention duties, and legal exceptions.
To submit a privacy request, contact us using the information below. We may need to verify your identity before processing the request. An authorized agent may make a request when permitted by law and after providing appropriate proof of authority.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with professional and legal obligations, resolve disputes, enforce agreements, maintain appropriate business records, and protect the Firm’s legal interests.
Retention periods vary depending on the type of information, the reason it was collected, whether an attorney-client relationship was established, and applicable legal or ethical requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, telephone system, or method of electronic transmission can be guaranteed to be completely secure.
Submitting information electronically is done at your own risk. If your communication is urgent or highly sensitive, contact the Firm by telephone to discuss an appropriate method of communication.
Text Messages and Telephone Communications
If you provide a telephone number and consent to receive calls or text messages, the Firm may contact you concerning your inquiry, consultation, appointment, or legal matter.
Message and data rates may apply. Message frequency may vary. You may ask us to stop marketing text messages by replying STOP. Reply HELP for assistance or contact the Firm directly.
Consent to receive marketing text messages is not a condition of hiring the Firm. Mobile information and text-message consent will not be sold or shared with third parties for their own marketing purposes, except for service providers that help deliver requested communications.
Email Communications
Email transmitted over the internet may not be secure. Do not use ordinary email to send highly sensitive information unless an attorney from the Firm has confirmed that it is appropriate.
You may unsubscribe from promotional emails by using the unsubscribe instructions contained in the message. We may continue sending non-promotional communications relating to consultations, legal services, or other ongoing matters.
Third-Party Websites and Services
This website may contain links to third-party websites, maps, social-media platforms, videos, scheduling tools, or other external services. We do not control and are not responsible for the privacy, security, accuracy, or content practices of those third parties.
Visiting a third-party website is governed by that party’s policies and terms.
Children’s Privacy
This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
Do Not Track
Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, the website may not respond to them. We will process legally recognized opt-out preference signals when required by applicable law.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations. The updated policy will be posted on this page with a revised effective date.
Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.
Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Jacob Austin Law Offices
1205 J Street, Suite G
San Diego, CA 92101
Telephone: 858-544-1386
Email: help@austinlaw.com
Temecula Office
43537 Ridge Park Drive, Suite 104
Temecula, CA 92593
Telephone: 951-544-1386
Email: help@austinlaw.com